Interviewers may ask you to explain how much you know about the company’s products or services.
Why is it important that you’re familiar with their products or services?
Because, as a receptionist, you can’t assist customers or visitors with products or services if you don’t have a good knowledge about them. If you can demonstrate an extensive knowledge of the company’s products or services in your job interview, you’ll make a positive impression on interviewers.
If you are not aware of the company’s products or services, do some research prior to your job interview so that you’re ready for the question.
Here is an example answer to this question:
‘Example Company provide construction services across London and the South-East. Groundworks, haulage and heavy plant hire are among Example Company’s key offerings. The company has worked on many major projects in recent years, such as the project to build new office buildings in London City.’